Refund Policy
Refund & Returns Policy
At Lazy Crazy London, we want you to shop with confidence. If you’re not completely satisfied with your purchase, you can request a return within 30 days of receiving your order.
Return Eligibility
To qualify for a return, your item must:
- Be returned within 30 days of delivery.
- Be unused, unworn, and in its original condition.
- Include all original tags, packaging, and accessories.
- Be accompanied by your order confirmation or proof of purchase.
We reserve the right to refuse returns that do not meet these requirements.
How to Request a Return
To begin the return process, please email us at:
Include your order number and the reason for your return. Once your request has been reviewed and approved, we’ll provide instructions on how to return your item.
Please do not send products back without contacting us first, as unauthorised returns may not be accepted.
Return Address
Lazy Crazy London LTD
28 Hornbeam Close
Ilford
IG1 2SR
United Kingdom
Refunds
Once we receive and inspect your returned item, we’ll let you know whether your refund has been approved.
If approved, your refund will be issued to your original payment method. Please note that it may take several business days for your bank or payment provider to process and display the refund.
Damaged or Incorrect Items
If your order arrives damaged, faulty, or you receive the wrong item, please contact us as soon as possible at info@lazycrazylondon.com. We’ll work with you to resolve the issue promptly.
Questions?
If you have any questions about returns, refunds, or exchanges, we’re happy to help.
Email: info@lazycrazylondon.com